Several months ago I asked everyone's opinion of knit picks. I got mixed responses. I saw a shawl kit on there and the fall to winter shall and decided to try it anyway. The price was excellent after all.
Unfortunately I've had several bad experiences with it. First, a was very confused by the pattern. I wrote in and learned there had been some corrections to the pattern. This I felt should have been addressed in the beginning. (I also found at least one mistake so far that was not in the corrections that sent.) Next, I came up 12 rows (very large rows) short in one of the colors.
On a positive note, I wrote in about running out of yarn and they sent some more no problem.
I'm getting close to finished, and just discovered I'm 9 rows short on another color. The rows have gotten so long it's really hard for me to tell when I'm going to be short. Instead of bugging support again, I just bought the yarn I needed. A 3 dollar purchase only. No big deal except I'm trying to finish the project as a Christmas present. I am hoping that I have enough yard to finish the damnable thing.
Another thought about the yarn. The yarn I'm using is their lace weight merino wool. I will never purchase this yarn again. It's scratchier than I feel merino wool should be, and I've spent as much time untangling it (it sticks to itself like Velcro) as I have knitting the shawl.
Summary: I like their accessories, needles, organizers and such, but I've having a hard time with their kits and their yarn. Then again I guess you get what you pay for.